We use truck mounted hot water extraction as our cleaning method. This process is recommended as the best way to get carpets cleaned by the IICRC and Carpet Manufacturers.

• No hidden costs. Expect itemized costs for services and firm prices before technicians begin each portion of the work sold. Consumers should never feel pressured to accept anything more than the services they request.
• Customer satisfaction. Cleaning firms should offer workmanship guarantees in writing.
• Moving furniture. Unless clearly specified, moving of most furniture to clean carpet underneath should be considered part of the normal cleaning job. We offer a discount when customer chooses not to have furniture moved.
• Spot-cleaning. Special attention to spots is included in normal job performance.
• Preconditioning. Special treatment with “preconditioning” agents in heavily soiled entry, traffic, and general areas should be included in the cost of the cleaning.
• Minimal drying time. The amount of time required for drying will vary with different methods, the degree of soiling, and the aggressiveness of cleaning necessary. The consumer’s cooperation in providing continuous air flow and/or ventilation to expedite drying cannot be overemphasized.